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Davenport schools without internet since last week; outage linked to server issue, district says | Local Education

The Davenport Community School District has not had internet since Thursday.

According to Mike Vondran, a district spokesperson, the outages were caused by an issue with the district’s server, and specialists have been working on it throughout the weekend. I said the internet is expected to be up shortly.

The outage is not the result of a hack, the district said Friday.

It sends a message to building staff on Sunday night:

“We have had an expert in town all weekend working … to reset the servers and restore the internet. Part of the work taking place includes resetting all passwords. Each employee will receive a concealed paper with new passwords on Monday.”

The district conducted the system password reset this morning.

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A teacher at Central High School not authorized to speak on behalf of the district said they’re teaching “old school.” Without web access to digital material – namely email, Infinite Campus and Google Classroom – teachers also cannot update their grade books.

Central High School students cannot purchase any a-la-carte items for lunch.

“We are cautiously optimistic that we will be fully operational by Tuesday morning,” the district-wide message said. “Buildings should plan on working through Monday in similar conditions to Friday.”

UPDATE: At approximately 4:36 pm today, parents received an email through the district’s auto-dialer, stating:

“We continue to experience a network disruption within the Davenport Community School District. Experts are on-site and continue to work diligently to address the situation and bring DCSD back online. We appreciate your continuing patience and support. In the meantime, should you need to reach a family member at school, please use the following numbers: 563-723-5024; 563-723-5022.”

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